Free Masterclass
Learn How to Reduce Frustration A Step-by-Step Guide on How Nurses Can Level Up Their Conversations
February 27, 2025 | 7 PM
Imagine a workplace where your team is truly working together, families feel heard and respected, and you have the time and energy to focus on what truly matters: providing exceptional resident care.
This Masterclass Will Help You:
Reduce stress and frustration: Gain practical skills to handle challenging conversations with confidence.
Improve team performance: Create a more collaborative, productive, and positive work environment.
Enhance resident care: Ensure clear communication leads to the best possible outcomes for your residents.
Here's What You'll Gain:
Less stress, more control: Handle tough conversations with confidence and ease.
A happier team: Build stronger relationships and boost morale through clear communication.
Smoother days: Streamline workflows and reduce errors by getting everyone on the same page.
Better resident care: See improved outcomes when communication is clear and consistent.
Opportunities Like This Don't Knock Every Day!
Meet The Presenters:
Michelle Carter
Michelle is a Certified Director of Nursing with 30+ years of experience, including 17 as a Director of Nursing. A continuing education provider and expert in long-term care, she is also a certified coach in the B.A.N.K. Methodology.
Michelle is dedicated to guiding Clinical Nurse Leaders and Directors of Nursing through the complexities of their roles. She is committed to developing future nurse leaders with a proven leadership development blueprint, focusing on staff engagement, retention, and expanding educational opportunities. Michelle is passionate about empowering nurses to reach leadership roles
and elevating care standards for the future.
Eva ZobianWolf
Eva is a registered nurse, certified yoga therapist, and wellness advocate, founder of Eva Zee Wellness. With a background in critical care nursing, she turned to yoga therapy after experiencing burnout and unhealthy coping mechanisms.
Through this journey, she gained insight into stress’s impact on the mind and body. Eva now focuses on private and group training, nursing education workshops, and therapeutic practices to help nurses restore balance, renew energy, and nurture self-care. Her mission is to create a ripple effect, transforming both individual lives and the healthcare system.
How B.A.N.K. Empowers
Nurse Leaders and Teams
Enhanced Communication: Custom-tailored interactions minimize misunderstandings, fostering stronger collaboration essential for patient care in acute settings.
Improved Team Dynamics: Create cohesive teams in long-term care, enhancing patient relationships and team harmony.
Effective Conflict Resolution: Address conflicts with empathy, maintaining a positive and productive work environment.
Increased Job Satisfaction: Align team values to boost job satisfaction, reduce turnover, and ensure consistent, high-quality patient care.
Personalized Leadership Development: Receive customized coaching to meet professional goals and enhance leadership skills.
Sustained Impact: Develop a culture of empathy, efficiency, and excellence that transforms nursing care and team dynamics over the long term.
